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Franchise Support & Training

Franchise Support and Restoration Training

When you become a new franchise owner with 911 Restoration we will train your team in water damage, mold, fire, and business development as well. We are all dedicated to making sure you leave headquarters with all of the necessary knowledge, tools, and skills you need to effectively run a successful restoration business. Additionally, when you leave our franchise training it’s just the start of our ongoing 24/7 support. We’ll continue to communicate with your team, visit your location on a yearly basis, and provide you with all of the resources needed to succeed.

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Business Development and Operational Support

We’ll create a custom business plan that provides you and your team with a road map to achieve your business goals and make more money. Additionally, our president will visit your branch on a yearly basis, helping guide you through one-on-one support. We’ve established more than 180 successful 911 Restoration branches and we’re here 24/7 to help you with operational support for your new restoration business.

In-House Marketing and Lead Generation

When you become part of our Fresh Start Family, you’ll benefit from an in-house marketing team that knows online marketing and lead generation inside and out. Empowered by Google and an $18 million marketing system, our marketing department has a history of creating leads for our franchise owners through innovation and our proven business model.

24/7 Customer Service Center and Support Team

We know owning your own restoration business is a 24/7 job, so we support our franchise owners with a 24/7 customer service center that screens your calls for you, only forwarding you the actual leads. Whether it’s a call at 4 a.m. or you’re with a client at the time, our customer service team will answer the call, collect their information, and make sure it’s a solid water damage lead before sending it your way.

Custom-built CRM Technology that Works for You

Our custom-built CRM technology, Gazingle, allows your restoration business to work for you. You can track leads from initial call to final payment, see YoY averages, and learn what to improve. Meanwhile, you do what you do best: managing your restoration business. The CRM will take care of the rest.

Save Money with Industry Vendors and National Partner Support

As a franchise owner at 911 Restoration, you’ll instantly become part of our powerful network of partners that consists of some of the largest names in the industry, including Google, Home Depot, Lowe’s, Aramsco, and more. Enjoy substantial discounts on equipment from our preferred vendors, saving you money for your new restoration business.

Learn from Successful Franchise Owners

We’ll match you with one of our successful multi-million dollar franchise owners, who will teach you the ins and outs of the restoration business and local business development to make sure you are prepared to hit the ground running when your franchise location opens its doors.

Taking the Next Step Toward Success

Start your path toward success with 911 Restoration, a nationwide franchise backed by more than a decade of growth and accomplishment. Whether you are brand new to the industry or you have an existing restoration business, we’ll teach you how to take the next step. Ready to become our next restoration franchise success story? Call or contact us today for more information on our franchise opportunities.

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  • "There’s a huge sense of pride to say that I’m with 911 Restoration. It’s great being a part of a team that supports you like family."

    Adam

    911 Restoration of Washington D.C.

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