- About the 911 Restoration Franchise
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Click on each question to see the answer.
A 911 Restoration franchise location offers the following restoration services: water damage restoration, sanitization, mold remediation, flood damage, fire damage, and disaster restoration.
No, previous restoration or water damage experience is not necessary to own a restoration franchise as many of our top performing franchise owners come from various industries and backgrounds. However, strong sales experience and business savvy is encouraged.
911 Restoration has a proven track record of growing small owner/operator restoration businesses into multi-unit operations by providing consistent lead sources and strong management support.
After a week of intensive training, ranging from marketing and business development to water damage restoration and mold detection, at our Los Angeles Headquarters, you will be assigned to an established branch for field training. We will tailor your training to your experience level. Learn more on our Support & Training page.
Yes, 911 Restoration does generate our own restoration work and water damage leads for our franchisees through national accounts.
If a new franchise owner purchases a traditional franchise territory, the population will range from approximately 250,000 to 350,000 people. If purchasing a micro-market, the population will range from approximately 100,000 to 250,000 people.
911 Restoration began as a shared dream between two longtime friends working at a carpet cleaning company who wanted to make a difference in people’s lives. Read more about our franchise story here.
Our 911 Restoration franchise currently has more than 200 territories.
The restoration franchise industry is considered recession-proof at an annual value of $210 billion, making it a great business investment and franchise opportunity.
911 Restoration is eager to partner with dynamic franchise members. In cases where a potential franchisee shows great potential but lacks financial means, 911 Restoration may offer in-house financing. Furthermore, 911 Restoration has had great success in working with potential franchisees to pursue a Small Business Administration or Private Lender loan.
Yes, 911 Restoration offers a 15% discount off of the initial franchise fee to veterans and members of the military.
The monthly franchise royalty fee at 911 Restoration for a traditional franchise or micro-market franchise is 10% of your gross revenue for restoration services, and 3% of gross revenue for non-restoration services. This is subject to change.
At minimum, a new franchisee needs 4 large dehumidifiers, 2 air filtration devices, 20 air movers, extraction equipment and various power tools. A more detailed equipment list will be provided to you during the franchising process.
While a part-time office manager and at least one, full-time Project Manager is recommended to begin with, some new locations have begun with only an owner/operator.
At minimum your branch must hold a General Contractors license (if required by law) and the following IICRC certifications:
Because 911 Restoration is trademarked, all 911 Restoration branded uniforms, marketing material, merchandising, etc. is available for low-cost purchase through our private e-store.
911 Restoration is currently working with several national insurers, property and facility management companies to become their preferred vendor. Our national team also offers training in local business development for franchise owners.
911 Restoration has been a pioneer in online marketing in the restoration industry. Our in-house Google Pay-Per-Click (PPC) management and Search Engine Optimization (SEO) teams manage your marketing campaigns.
Our 24-hour dispatch center is the first point of contact with your customers. Once your customer’s information is entered in our Customer Retention Software, the work order is electronically dispatched to you and your staff.
Yes, 911 Restoration has multiple national purchasing agreements for everything from equipment and vehicles to consumables and rentals.
911 Restoration offers assistance with Xactimate estimating services. Xactimate, often called the language of the insurance industry, dictates a restoration company’s pricing. Additionally, our process department can support you in negotiating with insurance adjusters.
The restoration industry is the best franchise industry for prospective franchisees because it is considered recession-proof and growing annually, making it the best franchise opportunity available in the U.S.
Please refer see our “Investment” page for start-up cost.