If you’re considering investing in a franchise, one of the most important questions to ask is:
“How much support will I really get once I sign the agreement?”

At 911 Restoration, we believe that our franchisees’ success is our success—and that belief is backed by action. From day one, our team is by your side with ongoing, hands-on support that never fades after the onboarding stage.

Here’s a quick summary of the three most important ways we actively support our franchisees’ success:

Top 3 Ways We Support Franchisee Success

1. Franchisor-Managed Lead Generation & Marketing Support

2. Dedicated Ongoing Training & One-on-One Business Coaching

3. Operational Systems, Technology, and Real-Time Help When It Matters Most

Now let’s break down what that support looks like in real-world terms.

1. Franchisor-Managed Lead Generation & Marketing Support

Many franchises claim to offer “marketing support”—but at 911 Restoration, we handle the heavy lifting of building your local online presence and driving leads directly to your business.

Here’s what that means for you:

• Local Website Management – We create and manage your SEO-optimized, local franchise website to rank well in search results for your service area.

• PPC & Paid Ad Campaigns – We run targeted digital ad campaigns that generate real emergency service calls from local customers.

• Online Reputation Management – We help you build and maintain a 5-star reputation across Google and other review platforms.

• Custom Content Creation – Blogs, landing pages, and social content that build local authority and visibility.

This is not a “set-it-and-forget-it” approach. Our marketing team is constantly optimizing your presence to keep leads coming in—because your success fuels the entire brand.

2. Dedicated Ongoing Training & One-on-One Business Coaching

Franchisees at 911 Restoration aren’t left to figure things out on their own. We offer a comprehensive training program followed by ongoing education and real-time coaching throughout your ownership journey.

• 2-Week Hands-On Training in Los Angeles – Industry-accredited IICRC trainers teach you the technical and operational skills you need to start strong.

• 911 Restoration Academy – Our intranet includes on-demand training videos, downloadable templates, and step-by-step playbooks.

• Weekly Webinars and Live Coaching – Sales, marketing, team building, hiring, and financial health—we help you build a strong, scalable operation.

• 1-on-1 Support – Every franchisee is assigned a dedicated support manager who works closely with you on your local strategy, operations, and hiring decisions.

Whether you’re launching your first job or closing a commercial contract, you’re never more than a phone call or Zoom away from expert guidance.

3. Operational Systems, Technology, and Real-Time Help When It Counts

The moment you launch, you’re equipped with a full suite of systems that make it easier to deliver exceptional service and manage your business efficiently.

• 24/7 Bilingual Call Center (English & Spanish) – We field emergency customer calls for you—at no extra cost—so you never miss an opportunity.

• Proprietary CRM Platform – Manage jobs, proposals, scheduling, customer communication, and marketing from one centralized system.

• Vendor Relationships & National Accounts – We’ve secured national contracts and insurance partnerships that local franchisees can tap into.

• Insurance Claims Guidance – We help you understand how to work with adjusters, file clean documentation, and collect payment efficiently.

And most importantly, we do what we say we’re going to do—when we say we’ll do it. Our franchisees know they can count on us for real answers and real support when it matters most.

In Summary: We’re Fully Invested in Your Success

Choosing the right franchise partner means choosing a team that’s just as committed to your goals as you are. At 911 Restoration, we don’t just give you a license to operate—we give you the tools, guidance, and support to thrive.

From franchisor-managed lead generation to real-time business coaching and 24/7 operational support, our goal is simple:
Help you succeed—and grow a business you’re proud of.

📞 Ready to learn more? Contact our franchise team today at (877) 643-5766 or visit 911RestorationFranchise.com to schedule a discovery call.